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About Us Contact Us Events Adopts Epson OmniLink Smart Printer For Its Web-Based Mobile Guest Ordering Application
Online Orders from Any Device and Web-Based Kitchen Printing Speed Food Delivery and Improve Guest Service

New York, NY, November 11, 2013

Today at The International Hotel, Motel + Restaurant Show® (IHMRS), Epson America, Inc., a leading supplier in value-added point-of-sale (POS) solutions, announced that, a company that specializes in mobile and online ordering anywhere, from any device at anytime, has selected Epson's OmniLink™ TM-T88V-i as part of the company's guest ordering solution. This innovative smart solution enables guest food orders to be routed directly from any smartphone or web enabled device to the kitchen for immediate order processing. Guests pay directly from the application – where credit payments can be processed seamlessly through the POS system or independently through a payment portal. Since and Epson's OmniLink-series are both platform-independent, the new solution can be easily integrated, allowing restaurants, hotel kitchens, resorts, casinos, and even stadiums to accept mobile and online orders and payments directly from guests, which allows them to prepare orders more quickly, more accurately and more efficiently than ever before.

Hospitality Technology Magazine’s POS Software Trends 2013 survey cites online ordering as the number one POS functionality that 51% of surveyed restaurant operators would most like to invest in for 2013. Interest in mobile phones for ordering and payment has also spiked, with 48% of operators adding it to POS shopping lists.

"Our business is thriving, and we’re looking for best-of-breed solutions that complement our application, and help our customers further streamline mobile ordering processes," commented Nicolas Chaillan, CEO. "We needed a printer that was durable enough to withstand a kitchen environment, yet smart enough to take orders directly from a web-based application. Epson's new OmniLink-series was a great fit for us."

Designed to support mobile POS applications with web-based printing, Epson’s OmniLink TM-T88V-i intelligent printer is ideal for food service online ordering. With its built-in processing power and unique ePOS technology, the OmniLink TM-T88Vi supports web-based printing from any mobile device with no print drivers, plug-ins, PCs or costly application changes. It also enables mobile devices to communicate directly with OmniLink-connected peripherals such as a bump bar, kitchen display or up to 20 slave kitchen printers. When paired with the online guest ordering application, hotels and restaurants have a powerful solution for mobile and online ordering that accelerates order processing and delivery and drives sales.

"Epson's ePOS-Print technology is the star of this show," commented Gregg Brunnick, Director of Marketing for Epson's Business Systems Division. "It allows the printer to translate XML directly into ESC/POS printer command language. It's truly a breakthrough in printer technology, and we're looking forward to working with partners like to take web-based, platform-independent applications to a whole new level by inserting a printer that can do far more than just print."

About is a web-based touch application enabling guests to use their own mobile devices and computers to instantly order food and drinks wherever they are, making it the perfect solution for dine-in, takeout, delivery, and room service. It’s 100% cross-platform, which allows guests to use it without downloading anything and it works seamlessly on any of your guests’ smartphones and tablets, including iOS, Android, Windows Phone 8, Blackberry 10, as well as with any computer. Guests can order off a menu, pay in-app, call a server, ask for a check, and even explore social media from whatever device they have with them. is instantly available via a simple web address or by snapping a QR code, and is synced with point-of-sale systems for one simple, fluid solution. It is also available as a standalone interface without POS integration, which is compatible with any hardware. To find out more, please visit

About Epson America, Inc.
Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. For over 40 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading, open architecture, smart technologies to the point of service. To learn more about Epson America Business Systems Division, please visit: You may also connect with Epson America Business Systems Division on Facebook (, Twitter ( and YouTube (


Epson is a registered trademark of Seiko Epson Corporation. OmniLink is a trademark of Epson America, Inc. All other trademarks and/or registered trademarks are property of their respective owners.