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| "Our solution will evolve into full Check 21-compliant electronic presentment next year, but we are already realizing the benefits of imaging (with Epson's TM-J9100) at the teller window. Once we start down the Check 21 path, our members will benefit from quicker availability of funds, and our managers can use the images to oversee procedures and authorizations, which will minimize teller error and streamline our operations." |
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Mike Eaton Software Developer, WestStar Credit Union Vegas Credit Union Bets on Epson Bank Systems & Technology December 2006 |
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| "BBQ House serves approximately 800 meals per day and often has customers lined up outside its doors awaiting service. Epson TM-U220 kitchen printers and Epson TM-T88III receipt printers were provided because they can withstand the abuse in foodservice environments." |
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Laurie Pasquerell Technology Editor, Corry Publishing Customization Sells Restaurant POS Solution Business Solutions May 2006 |
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| "Unlike many other entertainment retailers, we work hard to add value to the shopping experience by adding a true sense of fun. The (Epson / GestureTek) digital signage marketing initiative is a significant part of this experience." |
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Dave Alder Chief Marketing Officer, Virgin Entertainment Group Digital Signage: The 5th Side of the Box Chain Store Age June 2006 |
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| "Color makes a difference. We're seeing different and better coupon redemption rates, and different and better response rates (with the Catalina / Epson full-color inkjet printers)." |
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Steve Smith Director of Marketing Sweetbay Supermarket Chain Store Age March 2006 |
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| "Since the Epson full-color inkjet printers were launched last summer, full-color graphics have increased consumer awareness of the coupon or promotion. Redemption rates have improved and repeat purchases have also improved compared to our traditional black-and-white communications." |
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Dick Buell CEO, Catalina Marketing Catalina, Epson Testing Full-Color Printers Grocery HQ February 2006 |
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| "Epson's experience with electronic check processing is enhanced by the accuracy of our printers' MICR readers. Our readers have 99.97% accuracy. Our competitors' products do not operate at the same level." |
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Barry Wise Senior marketing consultant, Epson America Technology at the Front End Supplement Grocery HQ February 2006 |
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| "Customers come back more often because they know the service is fast. The mobile POS (Epson Mobilink printers, Symbol handhelds and Digital Dining software) is like having little POS terminals that you can take with you anywhere, and the solution has increased our overall efficiencies dramatically." |
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Nelson Head Owner, Dixie Bones Restaurant Table Manners Hospitality Technology Wireless Report October 2006 |
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| "If you can read, then you can work with this technology (Epson Mobilink). A new server can come in, and within three nights of following another server, they're in business and ready to run with it." |
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Jerry Skelton Owner, Club Red Cutting the Cord Hospitality Technology May 2006 |
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| "We needed to modify the messages displayed on the wall without incurring significant expenses for paper, ink, and labor. We selected the Epson wall projection system because it was the easiest to use, had the brightest display, and had the crispest image that was sharp enough to draw people's attention." |
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Tom Steele VP of Operations, University Cooperative Society Improve Flexibility, Decrease Costs with Digital Signage Solution Integrated Solutions for Retailers July 2006 |
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| "A wireless credit card terminal is so basic to security it's like having a well-lit parking lot. With the Symbol EDAs and the Epson mobile printers, the credit card never leaves the customer's sight. The environment is safer and the customers feel more secure. You can't put a price tag on that." |
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Jerry Skelton Co-owner, Club Red Diners Use New Devices to Settle Tabs at Their Pace, Protect Credit Identity Nation's Restaurant News August 2006 |
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| "We believe that (the Epson digital marketing solution) has become a talking point that encourages other customers to visit. It's impossible to pinpoint a sales increase, but it certainly helps to set us apart." |
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Dave Alder Chief Marketing Officer, Virgin Entertainment Group Interactive Displays Installed in Virgin Megastores P-O-P Times April 2006 |
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| "We wanted a better, cheaper, faster way to display ads to the tens of thousands of customers who climb our stairs each year. We expected a two-year payback with the implementation of Epson’s wall projection due to cost reductions from not printing banners. However, we’ve presented more material than we thought, and we’ve reduced our expected payback time considerably." |
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Tom Steele VP, University Co-Op Now Starring: Digital Displays RIS News August 2006 |
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| "Coming in on top of overall scoring, and making a clean sweep of all individual Criteria Breakdowns, is Epson. Although high scores for Epson are evident across the board, the biggest gap appears in the Overall Performance criterion, where the second place finisher was nearly three quarters of a point behind." |
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Hardware Leaderboard '06 Best of the Best RIS News July 2006 |
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| "At Magruder's, one key to improving front-end payment processing has been the deployment of Epson's TM-H6000II multifunction printer with TransScan digital check imaging and ProofPlus ID scanning as part of the company's POS system rollout. A major driver behind the decision to deploy was Magruder's check cashing business. Combined with the chain's alcohol and tobacco sales, the check-cashing service gave Magruder's reason to seek out check and ID imaging capability to reduce liability as well as deter fraud while streamlining the check-cashing service." |
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Dave Kelley Editor, RIS News Front-End Security RIS News May 2006 |
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| "Since kiosks are usually located in the middle of the sales floor or near the store entrance, cabling was both difficult and expensive to install. At ShopRite, the RMS-Kiosk from RMS-TOUCH uses NCR EasyPoint 42 kiosks, Epson TM-U220 wireless printers, and a Linksys router to eliminate wires, external IP bridges, and external power supplies. Orders from the kiosks print at the deli on wireless (Epson) printers with the customer phone number included for order identification. Some stores have multiple (Epson) printers for their Kosher and regular delicatessens, all using the store's IP-based network." |
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Mary Carlin Writer, RIS News Kiosks Come of Age RIS News May 2006 |
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| "Epson digital marketing solutions enable retailers to deliver promotional content to departments throughout the store on a wide range of output devices and locations, including hanging digital signs, flat panel displays, kiosks, window displays, digital menu boards and end caps." |
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Alana Okun Editor, RIS News Dynamic Displays RIS News January 2006 |
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| "Virgin Entertainment Group believes it may have found an edge in the deployment of interactive marketing through a digital signage application with vendor partners Epson America and Canadian software inventor GestureTek. Virgin Megastores aims to be as trendy as the stars it attracts, so to walk into its restyled, tri-level Times Square location and have the Nirvana baby ‘swimming' at your every move shouldn't seem all that unique. Retailers wrestle with finding ways to spur excitement and sales." |
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M.V. Greene Writer, STORES Magazine Smells Like a Dream Store Fit STORES Magazine January 2006 |
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| "The new Catalina Connections (Epson) printers represent an exciting new communications opportunity for Safeway. The addition of color will allow us to use the printers in an entirely new way." |
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Michael Minasi Senior VP, Safeway Safeway Completing Installation of Color Coupon Printers at POS Supermarket News August 2006 |
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| "We can have all 40 (Epson Mobilink and Symbol handheld) units ringing up transactions at the same time, which means about 1,100 transactions an hour. In addition to increasing sales, real-time processing speeds up the order-to-cash cycle, eliminating unrecoverable sales from manual errors in credit card number recording." |
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George Muchae Director of Business Development Retailer Inc. Vertical Systems Reseller September 2006 |
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| "Epson's score of 4.84 was the highest achieved by any vendor in any single criterion throughout the entire Leaderboard." |
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Abby Lorden Editor, VSR Magazine Top 50: POS Hardware Leaderboard VSR Magazine July 2006 |
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| "Of the more than four million Epson printers sold, many into the hospitality sector, about half are customized. Epson printers are used in many Dunkin' stores, and Epson's willingness to customize products has been the key to success. Epson has modified its firmware so that Dunkin' franchisees who had been using printers from other manufacturers could easily switch to Epson." |
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Karen Kroll Writer, VSR Magazine Slam Dunk! VSR Magazine February 2006 |
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| "For every ten seconds that you reduce the average checkout time, we estimate that sales go up by one percent. With the Epson printers (with TransScan digital check imaging), we cut the time of doing a check transaction from an average of 100 seconds, down to as little as 10 seconds." |
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David Gosman President, PC America VSR Dispatch VSR January 2006 |
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Archived Press Coverage: 2007 | 2006 | 2005 | 2004 | 2003 |
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