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Take a look at what the industry press has to say about Epson's products and services.
Bank Systems & Technology
Business Solutions
Chain Store Age
Grocery Headquarters
Hospitality Technology
Integrated Solutions
Nation's Restaurant News
P-O-P Times
RIS News
Stores
Supermarket News
Vertical Systems Reseller
"Our solution will evolve into full Check 21-compliant electronic presentment next year, but we are already realizing the benefits of imaging (with Epson's TM-J9100) at the teller window. Once we start down the Check 21 path, our members will benefit from quicker availability of funds, and our managers can use the images to oversee procedures and authorizations, which will minimize teller error and streamline our operations."
Mike Eaton
Software Developer, WestStar Credit Union
Vegas Credit Union Bets on Epson
Bank Systems & Technology
December 2006
Top
"BBQ House serves approximately 800 meals per day and often has customers lined up outside its doors awaiting service. Epson TM-U220 kitchen printers and Epson TM-T88III receipt printers were provided because they can withstand the abuse in foodservice environments."
Laurie Pasquerell
Technology Editor, Corry Publishing
Customization Sells Restaurant POS Solution
Business Solutions
May 2006
Top
"Unlike many other entertainment retailers, we work hard to add value to the shopping experience by adding a true sense of fun. The (Epson / GestureTek) digital signage marketing initiative is a significant part of this experience."
Dave Alder
Chief Marketing Officer, Virgin Entertainment Group
Digital Signage: The 5th Side of the Box
Chain Store Age
June 2006
"Color makes a difference. We're seeing different and better coupon redemption rates, and different and better response rates (with the Catalina / Epson full-color inkjet printers)."
Steve Smith
Director of Marketing
Sweetbay Supermarket
Chain Store Age
March 2006
Top
"Since the Epson full-color inkjet printers were launched last summer, full-color graphics have increased consumer awareness of the coupon or promotion. Redemption rates have improved and repeat purchases have also improved compared to our traditional black-and-white communications."
Dick Buell
CEO, Catalina Marketing
Catalina, Epson Testing Full-Color Printers
Grocery HQ
February 2006
"Epson's experience with electronic check processing is enhanced by the accuracy of our printers' MICR readers. Our readers have 99.97% accuracy. Our competitors' products do not operate at the same level."
Barry Wise
Senior marketing consultant, Epson America
Technology at the Front End Supplement
Grocery HQ
February 2006
Top
"Customers come back more often because they know the service is fast. The mobile POS (Epson Mobilink printers, Symbol handhelds and Digital Dining software) is like having little POS terminals that you can take with you anywhere, and the solution has increased our overall efficiencies dramatically."
Nelson Head
Owner, Dixie Bones Restaurant
Table Manners
Hospitality Technology Wireless Report
October 2006
"If you can read, then you can work with this technology (Epson Mobilink). A new server can come in, and within three nights of following another server, they're in business and ready to run with it."
Jerry Skelton
Owner, Club Red
Cutting the Cord
Hospitality Technology
May 2006
Top
"We needed to modify the messages displayed on the wall without incurring significant expenses for paper, ink, and labor. We selected the Epson wall projection system because it was the easiest to use, had the brightest display, and had the crispest image that was sharp enough to draw people's attention."
Tom Steele
VP of Operations, University Cooperative Society
Improve Flexibility, Decrease Costs with Digital Signage Solution
Integrated Solutions for Retailers
July 2006
Top
"A wireless credit card terminal is so basic to security it's like having a well-lit parking lot. With the Symbol EDAs and the Epson mobile printers, the credit card never leaves the customer's sight. The environment is safer and the customers feel more secure. You can't put a price tag on that."
Jerry Skelton
Co-owner, Club Red
Diners Use New Devices to Settle Tabs at Their Pace, Protect Credit Identity
Nation's Restaurant News
August 2006
Top
"We believe that (the Epson digital marketing solution) has become a talking point that encourages other customers to visit. It's impossible to pinpoint a sales increase, but it certainly helps to set us apart."
Dave Alder
Chief Marketing Officer, Virgin Entertainment Group
Interactive Displays Installed in Virgin Megastores
P-O-P Times
April 2006
Top
"We wanted a better, cheaper, faster way to display ads to the tens of thousands of customers who climb our stairs each year. We expected a two-year payback with the implementation of Epson’s wall projection due to cost reductions from not printing banners. However, we’ve presented more material than we thought, and we’ve reduced our expected payback time considerably."
Tom Steele
VP, University Co-Op
Now Starring: Digital Displays
RIS News
August 2006
"Coming in on top of overall scoring, and making a clean sweep of all individual Criteria Breakdowns, is Epson. Although high scores for Epson are evident across the board, the biggest gap appears in the Overall Performance criterion, where the second place finisher was nearly three quarters of a point behind."
Hardware Leaderboard '06
Best of the Best
RIS News
July 2006
"At Magruder's, one key to improving front-end payment processing has been the deployment of Epson's TM-H6000II multifunction printer with TransScan digital check imaging and ProofPlus ID scanning as part of the company's POS system rollout. A major driver behind the decision to deploy was Magruder's check cashing business. Combined with the chain's alcohol and tobacco sales, the check-cashing service gave Magruder's reason to seek out check and ID imaging capability to reduce liability as well as deter fraud while streamlining the check-cashing service."
Dave Kelley
Editor, RIS News
Front-End Security
RIS News
May 2006
"Since kiosks are usually located in the middle of the sales floor or near the store entrance, cabling was both difficult and expensive to install. At ShopRite, the RMS-Kiosk from RMS-TOUCH uses NCR EasyPoint 42 kiosks, Epson TM-U220 wireless printers, and a Linksys router to eliminate wires, external IP bridges, and external power supplies. Orders from the kiosks print at the deli on wireless (Epson) printers with the customer phone number included for order identification. Some stores have multiple (Epson) printers for their Kosher and regular delicatessens, all using the store's IP-based network."
Mary Carlin
Writer, RIS News
Kiosks Come of Age
RIS News
May 2006
"Epson digital marketing solutions enable retailers to deliver promotional content to departments throughout the store on a wide range of output devices and locations, including hanging digital signs, flat panel displays, kiosks, window displays, digital menu boards and end caps."
Alana Okun
Editor, RIS News
Dynamic Displays
RIS News
January 2006
Top
"Virgin Entertainment Group believes it may have found an edge in the deployment of interactive marketing through a digital signage application with vendor partners Epson America and Canadian software inventor GestureTek. Virgin Megastores aims to be as trendy as the stars it attracts, so to walk into its restyled, tri-level Times Square location and have the Nirvana baby ‘swimming' at your every move shouldn't seem all that unique. Retailers wrestle with finding ways to spur excitement and sales."
M.V. Greene
Writer, STORES Magazine
Smells Like a Dream Store Fit
STORES Magazine
January 2006
Top
"The new Catalina Connections (Epson) printers represent an exciting new communications opportunity for Safeway. The addition of color will allow us to use the printers in an entirely new way."
Michael Minasi
Senior VP, Safeway
Safeway Completing Installation of Color Coupon Printers at POS
Supermarket News
August 2006
Top
"We can have all 40 (Epson Mobilink and Symbol handheld) units ringing up transactions at the same time, which means about 1,100 transactions an hour. In addition to increasing sales, real-time processing speeds up the order-to-cash cycle, eliminating unrecoverable sales from manual errors in credit card number recording."
George Muchae
Director of Business Development
Retailer Inc.
Vertical Systems Reseller
September 2006
"Epson's score of 4.84 was the highest achieved by any vendor in any single criterion throughout the entire Leaderboard."
Abby Lorden
Editor, VSR Magazine
Top 50: POS Hardware Leaderboard
VSR Magazine
July 2006
"Of the more than four million Epson printers sold, many into the hospitality sector, about half are customized. Epson printers are used in many Dunkin' stores, and Epson's willingness to customize products has been the key to success. Epson has modified its firmware so that Dunkin' franchisees who had been using printers from other manufacturers could easily switch to Epson."
Karen Kroll
Writer, VSR Magazine
Slam Dunk!
VSR Magazine
February 2006
"For every ten seconds that you reduce the average checkout time, we estimate that sales go up by one percent. With the Epson printers (with TransScan digital check imaging), we cut the time of doing a check transaction from an average of 100 seconds, down to as little as 10 seconds."
David Gosman
President, PC America
VSR Dispatch
VSR
January 2006
Top
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