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Take a look at what the industry press has to say about Epson's products and services. |
"Epson's new TM-J9100 enables check and ID imaging at the teller station, reducing check processing costs and losses due to check fraud. Epson enables financial institutions to capitalize on the cost-saving advantages of Check 21."
Check Imaging
Bank Systems and Technology
January 2004
"Things Remembered rolled out close to 1,000 Epson TM-H6000II printers with electronic-journal capabilities and MICR readers. The Epson printer solution stores a copy of every transaction in non-volatile memory – even if the store loses power, the record of all the transactions will remain in the system."
Ken Clark
Executive Editor
Electronic Attraction
Chain Store Age
October 2004
"[We chose Epson because] we needed to deploy a device capable of reading the MICR line checks and we needed new printers anyway. That’s why we looked at printers that could do both. We wanted to reduce our check-fraud exposure, as well as benefit from not having to process the paper checks manually."
Scott Lines
Senior IT Manager, Things Remembered
Electronic Attraction
Chain Store Age
October 2004
"[PGA National] The Palm Beach Gardens, Florida resort was an early adopter of Epson printers using the Connect-It module, which allows printers to be connected right to a 10/100 BaseT Ethernet network. That allows the resort to connect restaurants to kitchens via a dedicated Ethernet network that also supports the resort’s MICROS POS system, and paves the way for future applications such as remote printer configuration and management via standard web browsers."
Reid Paul
Editor-in-Chief
Printers Step Up
Hospitality Technology
September 2004
"Universal Fast Food Organization, operator of a Burger King restaurant nestled between the New York Stock Exchange and brokerage firm offices in the heart of New York City’s financial district, turned to printers to offer a convenient service to nearby time-pressed office workers. The company installed an Epson receipt printer at the front counter dedicated exclusively to Internet orders. Like many operators, Young [of Universal Fast Food Organization] feels the must-haves for a POS or kitchen printer include excellent, legible print, quick response time and reliability."
Reid Paul
Editor-in-Chief
Printers Step Up
Hospitality Technology
September 2004
"It [the reason we selected Epson] was reliability and Epson's reputation. Epson is the benchmark."
Steve Sabol
Director of Operations, Devil's Martini
Devil's Martini Gets Down and Dirty with HT
Hospitality Technology
March 2004
"The new printer selected by Publix is Epson’s TM-H6000II, which delivers the ability to read MICR, print, and endorse checks in a single pass. The technology speeds up transaction times, creating faster-moving checkout lanes and increasing customer satisfaction."
Publix Taps Epson for Multifunction Printers
Progressive Grocer
October 2004
"Of all our hardware, we have had very few printers [Epson TM-T88III] returned," says Jobson. "Even with all of the chocolate, we still don't have to swap printers very often."
Key Jobson
CIO, Rocky Mountain Chocolate Factory
Retail-Hardened Hardware
RIS News
December 2004
"In order to enhance operations and increase profits Grove Snacks required an upgrade from its original electronic cash registers to a system that would perform data collection and analysis. Grove Snacks selected Epson’s IM-310 10-inch touch terminals because of the devices’ open-architecture platform and ability to integrate with the retailer’s AIM Systems software."
Alana Okun
Editor
Forecasting for the Future
RIS News
October 2004
"One example [of new technology] was unveiled by Epson. The new plasma-screen product projects bright and crisp digital images onto large display monitors, as well as in-store mannequins and other objects."
Nick Wreden
Contributing Editor
Store of the Future: The Store as a Medium
RIS News
February 2004
"At Price Chopper, ECC is now in every lane, including self-checkout lanes. It is used in conjunction with Epson receipt printers, which also take electronic images of the checks that are stored by the chain in case of returns. Eighteen months after rolling out ECC, Price Chopper has seen checks become the cheapest form of tender other than cash'.
Michael Garry
Editor
Digitizing Checks
Supermarket News
March 2004
"Some people think it's [digital marketing] just putting print ads on screens, but this is catching shopper's attention, creating a call to action, and improving how they feel about the retailer."
Barry Wise
President, Wise Retail Consultants
United Supermarkets Pilots Digital Screens
Supermarket News
February 2004
"This [digital marketing pilot] allows us to transmit relevant, customized digital images to specific stores and places in a store. It allows us to market with a scalpel rather than a chainsaw."
Dan Sanders
Chief Marketing Officer, United Supermarkets
United Supermarkets Pilots Digital Screens
Supermarket News
February 2004
"Fasula [VP and co-owner of Gerrity's Stores] started delivering targeted messages at his registers a year ago. That is when he started replacing his NCR 2127 POS checkout systems with a PC-based POS system. The POS system is built on a Dell PC to which peripherals deemed best-of-breed Ð an Epson printer, APG cash drawer, Preh keyboard and NCR scanner/scale have been added."
Michael Garry
Editor
Industry Applauds Scan Case Decision
Supermarket News
February 2004
"Some of the immediate benefits gained from the new [Epson] POS system include increased overall system speed and reliability and ease of use as well as simplified cashier training. ‘The Epson registers we put in were our first experience with touchscreens on the retail side and it went very well. The difference for the cashiers is like night and day’ [said Chris Lake-Smith, Director of Information Services at Camp Snoopy]."
Daniel Breeman
Managing Editor
Happy POS Campers
Vertical Systems Reseller
September 2004
"Thermal printers top the list among receipt printers with impact printers finishing a distant second. Overall, respondents [to the survey] expected their sales of receipt printers to increase during 2004. Epson was the preferred vendor in this category."
Channel Sales of Printers Survey
Vertical Systems Reseller
June 2004
"Faced with the costly proposition of repairing scores of older mechanical receipt printers, The Beer Store, which has been serving consumers throughout Ontario since 1927, turned to Epson for a better solution. The beer distributor selected for installation in 436 stores the Epson TM-T88III thermal receipt printer, which offered a speed increase of nearly three times over mechanical receipt printers and helped speed debit transactions."
Daniel Breeman
Managing Editor
Another Round of Printers: The Beer Store Implements Thermal Receipt Printers
Vertical Systems Reseller
January 2004
"Epson kind of rules the world in Canada. The install was all amazingly seamless."
Lawrence Sauder
Manager of Technical Services, The Beer Store
Another Round of Printers: The Beer Store Implements Thermal Receipt Printers
Vertical Systems Reseller
January 2004
Archived Press Coverage:
2007 | 2006 | 2005 | 2004 | 2003
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"We were looking for industry leadership to provide the reliability and service our customers could count on. With CaptureOne, customers have the flexibility of single-feed or batch options, above industry average two-year warranty, and a sleek, compact design. We are confident this new solution will speed up RDC adoption, due to the flexibility, reliability and overall ease of use." Julie Berglund VP of Payment Services Bremer Bank "We've always recommended Epson because of its longevity... These printers (Epson's TM-H6000III) reduce power consumption and address other environmental issues, which helps merchants when they talk to their communities about being green." Steve Methvin VP of Retail Technology and E-Commerce Bozzutos "These (Epson TM-H6000III) are good quality printers that alleviate jams, print quickly and save money since they require less ink." Sherrie Palmer Front-end Director Adams Super Food Stores "The process for accepting checks has become much smoother since these printers (TM-H6000III with TransScan) are easy-to-use. We also are now receiving less bad checks." Jennifer Blanchard Manager Geissler's Supermarket "Epson has come through on top with this scanner. CaptureOne produced a 7-10% higher throughput than competitive models, mainly because of the practically non-existent MICR misreads and because the scanner initializes immediately – both key factors for saving time and increasing workflow efficiency. Epson’s overall reliability and performance is top-notch, and we want our customers to have the best product out there, period." Toby Asplin Strategic Partnership Officer First National Bank of Omaha "Our customers expect only the best technology solutions. The Epson brand offers ultimate reliability – the printers work consistently and seamlessly. Gilbarco is committed to meet the needs of our customers and Epson is an excellent partner to supply our POS and printer technology needs." Amy Wilson POS Marketing Manager Gilbarco Veeder-Root "We looked at many vendors, and Epson was the only company able to customize an interface for the legacy NCR system. We rolled out the Epson printers, which sped up our check-out and gave us time to complete development and pilot test our new POS System." Ed Rennemann CIO and VP of MIS Crate and Barrel "To deliver an exceptional customer experience, we knew that it was critical to improve the speed of service and efficiency in our stores. Our partnership with Epson allows us to meet these needs. The TM-T88IV is easy to use, and allows our associates to spend more quality time with our customers." Craig Miller Senior VP and CIO Game Crazy "Epson's CaptureOne allows us to enhance our remote deposit capture offering and deliver new features our customers have been asking for. With its built-in franker, logo endorsement and batch scanning features, CaptureOne gives us the flexibility to deliver added functionality that will differentiate U.S. Bank and carry our customers into the future." Stephanie Schmitt VP, Treasury Management, Product Management U.S. Bank "We have been an Epson customer for more than 10 years and we are very pleased with the durability of the (Epson TM-T88) product, its compatibility with our systems, and the overall quality of the printers." Richard Guariglia CIO and Director of IS Sbarro "We've had good success with the (Epson Mobilink) solution and we're pleased with the service it provides our fans at Angel Stadium. It's been a very positive experience." Dennis Kuhl President Angels Stadium "Over the past three years, Epson's solution has paid for itself many times over, and you can't put a price tag on wow factor." Ken Donham Senior Manager of Visual Merchandising Virgin Entertainment Group "Epson kind of rules the world in Canada. The install was all amazingly seamless." Lawrence Sauder Manager of Technical Services The Beer Store "With Mobilink, we transitioned our associates from putting a sticker on every single item in each store to simply creating a shelf label printed by Epson — which equates to about 13% time savings in the overall product merchandising process." Chad Richardson Director of IS Liquidation World "Liquor sales and check cashing services are a large part of our business. We plan to use the Epson printer to image checks and ID cards, lowering our overall liability, while speeding up transaction time for our customers."
Glenn Gibson CIO Magruder's Supermarkets "We had a very short timeframe to get the new teller stations up and running. From the beginning, the Epson TM-H6000III printer worked well with our existing teller software application. Our tellers were trained and at ease with the printer features within an hour." Teri Petrella VP, Central Ohio Retail Operations Manager Huntington "Since we installed the Epson mobile printers, our waitstaff is more readily available and that has absolutely increased sales. Our three-show Saturday nights end up totaling an 8½-hour shift, so battery life was important. This was a big factor in our decision. Ten hours is perfect — we can almost do four shows!" Wende Curtis Owner Comedy Works "To optimize space, we needed an all-in-one unit that combined a printer and a scanner. We looked at another manufacturer's solution, and Epson's TM-J9100 was designed with better functionality. In addition, we experienced Epson reliability with our existing TM-T88 printers, so we felt even more confident with our choice." Mike Eaton Software Developer WestStar Credit Union "Now that we're using the Epson TM-J9000 for image capture at our teller stations, we can assure our customers a deposit today is a credit today. We also reduced keystrokes at the teller line by 60%, which now gives our tellers more time to build relationships with customers." Richard Green IT Director MCNB Banks "We went from a printer and a stand-alone MICR reader to the Epson printer with excellent built-in MICR accuracy. The result is more space at the checkout counter — and overall better performance and reliability throughout our stores." Conrad Dana Director IT The Kitchen Collection "We selected Epson because they lead the way in cutting-edge printing technology for financial institutions. We are considering check imaging at the point of presentment, and the Epson printer allows us to upgrade to check and ID scanning when we're ready." Robert H. Spicer Executive VP and CIO Chevy Chase Bank "Epson's Mobilink has increased our efficiencies dramatically. We serve our guests faster, the staff makes better tips, and customers love the new technology. It's like having little POS terminals that you take with you everywhere." Nelson Head Owner, Founder and Chairman Dixie Bones "Battery life and environmental concerns were significant factors in our decision-making process, and Epson Mobilink printers fit the bill. Our managers can focus their attention on operations rather than administrative tasks, improving the accuracy and quality of our service." Tal Wall Sr. VP and Chief Administrative Officer Freight Handlers, Inc. "Only Epson integrated digital check imaging into their thermal POS printer. We needed to replace our impact printers and we knew electronic check conversion with imaging was in our future, so Epson's product was a perfect fit for us." Jennifer Kenneally VP and Treasurer Price Chopper "Color makes a difference. We're seeing different and better coupon redemption rates, and different and better response rates (with the Catalina/Epson full-color inkjet printers)." Steve Smith Director of Marketing Sweetbay Supermarket "The new solution (Epson TM-H6000II with TransScan) reduces check handling, which saves time, eliminates employee error and reduces fraud. Any time we can make operations better and smoother, the better off we are." Denelle Martin New Goods/Special Projects Goodwill Industries "Of all our hardware, we have had very few printers (Epson TM-T88III) returned. Even with all of the chocolate, we still don't have to swap printers very often." Key Jobson CIO Rocky Mountain Chocolate Factory
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Epson's TM-H6000III with
ProofPlus ID scanner helps
reduce fraud and liability. |
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