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Press Coverage
Take a look at what the industry press has to say about Epson's products and services.
Business Solutions
Chain Store Age
Fox
Hospitality Technology
RIS News
Vertical Systems Reseller
"Epson intends to support partners, including launching new healthcare and logistics market support and expanding its retail and banking focus. Advances in the company’s products (such as four-color or mobile POS printers) will make it easier for VARs to incorporate Epson technology into new vertical solutions."
Brian Sherman
Executive Editor
Epson Sees Market Focus as a Key to Channel Growth
Business Solutions
July 2007
Top
"The Epson wall projection adds to the dynamic Virgin Megastores experience by drawing in shoppers and entertaining them while they shop. The video wall has become part of the brand experience."
Dee McLaughlin
Senior Marketing Director, Virgin Entertainment Group North America
Digital Signage Boosts In-Store Marketing
Chain Store Age
February 2007
Top
"Here's the feature most customers found delicious . . . your credit card never leaves your sight. The waiter swipes it in front of you and prints out a receipt from [the Epson Mobilink] printer attached to their belt. You review it, you sign it and you're done."
Brandon Todd
Reporter
Restaurant Tests Digital Order, Ticket Devices (On the Border Restaurant)
FOX 4 News, Dallas/Ft. Worth, TX
November 20, 2007
Top
"Customers have become accustomed to not handing over their credit cards in almost every other retail setting. They want the same option in restaurants. We’re the only restaurant within an hour to an hour-and-a-half with pay-at-the-table in place – and probably, the only ones that haven’t had to deal with fraud issues. It [Digital Dining software powered by Motorola handhelds and Epson Mobilink printers] is a great competitive weapon."
Dan Menke
Managing Partner, Mavericks Restaurant and Bar, Madison, Ind.
Want Wireless With That? Operators Embrace Mobile Order-Taking and Payment Applications
Hospitality Technology Wireless Report
Autumn 2007
Top
"Crate & Barrel worked with Epson and Direct Source to install Epson Connect-It interfaces that would allow some 700 Epson TM-H6000II printers to integrate with the company’s legacy NCR POS system in 91 stores throughout the US. The interfaces were the key to easing migration to the new, open-architecture systems, as it allowed the printers to work with both the legacy and the proposed system."
Dave Kelley
Editor
POS Printers and Scanners
RIS News
January 2007
Top
"The number one complaint of restaurant customers, according to the National Restaurant Association, is when they want the check, there is no one around to give it to them. Lightweight mobile printers (Epson Mobilink) with mag strip readers generate the check and process the payment, keeping wait staff out on the floor and available to guests."
Andre Nataf
Strategic and Multi-Unit Manager, Menusoft Systems Corporation
Vertical Variations – Regulations, Tech Advancements Drive Printer Needs
Vertical Systems Reseller Printer Handbook
November 2007
"The top spot goes to Epson for the second year in a row. Epson not only received the highest number of votes of any brand across all hardware categories, it also won top honors for four of the five criteria - features, innovation, reliability and support & service, with some of the highest scores received by any brand in any category."
Editors
Cover Story
POS Hardware Leaderboard 07
Vertical Systems Reseller
July 2007
"[When evaluating Epson’s Mobilink printer], battery life and environmental concerns were significant factors in our decision-making process. With the mobile POS solution, we have linked the product vendors, retailers and carrier circles via our new technology."
Tall Wall
Senior VP and Chief Administrative Officer, Freight Handlers International
Removing the Clutter: FHI Streamlines Workflow with Automated Tracking System
Vertical Systems Reseller
June 2007
"Banks want to reap the benefits of legislation – namely, the Check Clearing for the 21st Century Act (Check 21), which permits them to create paper substitute checks through imaging and, in turn, bolster business efficiencies while saving time and money over the cost of physically handling and transporting paper checks. Epson's TM-J9100 series is Check 21 ready and has a built-in ID scanner to reduce fraud."
Julie Ritzer Ross
Editor
Money in the Bank
Vertical Systems Reseller
March 2007
Top
Archived Press Coverage:
2007 | 2006 | 2005 | 2004 | 2003
"The Epson (TM-T70) receipt printer was a perfect fit for our cart locations." Epson’s TM-T70 was designed to fit under the counter, with all-front access to controls, paper loading and receipt dispensing. The space-saving design was ideal for Doc Popcorn, which operates 34 stores, including popcorn carts where space is at a premium.
Rob Woodfield

Director of Operations

Doc Popcorn
"Our decision to go with the Epson (TM-H6000) printer has turned out very well. The printer has proven to be highly reliable, speeding up POS transactions and improving customer service."
Karen Thomas

VP of Information Systems

Southern States Cooperative
"The Epson ReStick solution is ideally suited to our needs and we are very pleased with the increased order accuracy. It has streamlined our preparation process and allowed us to customize, and ultimately greatly enhance, the way we deliver orders to our customers."
Richard Delvalle

Director of Restaurant Systems

Friendly's Express
“We evaluated several POS printers and found Epson to be the best-of-breed for both the technology features and hardware compatibility. The Epson TM-H6000 with check and ID imaging was the hands-down best fit for our needs.”
Sarat Yellepeddi

VP of IT Development

Southeastern Data Cooperative
"We knew the Epson printers would be reliable, but we also wanted a printer that wouldn’t take up any counter space. Knowing we have the ability to place the TM-T70 printers under the counter is a big advantage, and we will gain extra counter space when we redesign."
Salvatore Pugliese

VP of IT and Systems

Hart Stores
"With our TM-T88V rollout, Epson offered a Recycle/Rebate program to properly dispose of our old printers, an Energy Star rating to save on electricity usage, and a savings of approximately 40% on our paper costs (and waste) by reducing the size of our printed receipts. Feedback from our stores has been very positive, and we look forward to evaluating other Epson technologies for use elsewhere in our stores."
Mark Michrina

Senior Analyst

Sheetz
“Improved access to medical imaging data can lead to faster diagnosis and treatment, which saves lives. The new Nautilus / Epson solution is more user friendly, faster, more reliable than our previous system, and we are very pleased with it.”
Mary T. Fanning-Chalako R.T. (R)(M)

PACS Administrator

South Jersey Healthcare
"Epson's printing solutions have been a good fit for us due to the reliability and overall quality of the product. As more customers move toward remote deposit capture, versatile solutions like this from Epson become even more important as we work to provide customers with a broad range of options to meet their evolving needs."
Doug Hartsema

Director, Treasury Management

Huntington Bank
"With iTeller and the Epson TM-J9100, we have shorter teller lines, more customer-focused transactions, and up-to-date information for the teller and the customer. Tellers are better equipped to service customers, which enhances the overall customer experience."
Bill Hunter

President

EBANK
"We know Epson's industry-wide reputation for reliability, and selecting their TM-T88V was an environmentally-responsible decision. The substantial dollars saved on energy costs over the life of the product make this a smart business decision."
Oliver Lederer

IT Director for Store Operations

Regis Corporation
"We were looking for industry leadership to provide the reliability and service our customers could count on. With CaptureOne, customers have the flexibility of single-feed or batch options, above industry average two-year warranty, and a sleek, compact design. We are confident this new solution will speed up RDC adoption, due to the flexibility, reliability and overall ease of use."
Julie Berglund

VP of Payment Services

Bremer Bank
"We've always recommended Epson because of its longevity... These printers (Epson's TM-H6000III) reduce power consumption and address other environmental issues, which helps merchants when they talk to their communities about being green."
Steve Methvin

VP of Retail Technology and E-Commerce

Bozzutos
"These (Epson TM-H6000III) are good quality printers that alleviate jams, print quickly and save money since they require less ink."
Sherrie Palmer

Front-end Director

Adams Super Food Stores
"The process for accepting checks has become much smoother since these printers (TM-H6000III with TransScan) are easy-to-use. We also are now receiving less bad checks."
Jennifer Blanchard

Manager

Geissler's Supermarket
"Epson has come through on top with this scanner. CaptureOne produced a 7-10% higher throughput than competitive models, mainly because of the practically non-existent MICR misreads and because the scanner initializes immediately – both key factors for saving time and increasing workflow efficiency. Epson’s overall reliability and performance is top-notch, and we want our customers to have the best product out there, period."
Toby Asplin

Strategic Partnership Officer

First National Bank of Omaha
"Our customers expect only the best technology solutions. The Epson brand offers ultimate reliability – the printers work consistently and seamlessly. Gilbarco is committed to meet the needs of our customers and Epson is an excellent partner to supply our POS and printer technology needs."
Amy Wilson

POS Marketing Manager

Gilbarco Veeder-Root
"We looked at many vendors, and Epson was the only company able to customize an interface for the legacy NCR system. We rolled out the Epson printers, which sped up our check-out and gave us time to complete development and pilot test our new POS System."
Ed Rennemann

CIO and VP of MIS

Crate and Barrel
"To deliver an exceptional customer experience, we knew that it was critical to improve the speed of service and efficiency in our stores. Our partnership with Epson allows us to meet these needs. The TM-T88IV is easy to use, and allows our associates to spend more quality time with our customers."
Craig Miller

Senior VP and CIO

Game Crazy
"Epson's CaptureOne allows us to enhance our remote deposit capture offering and deliver new features our customers have been asking for. With its built-in franker, logo endorsement and batch scanning features, CaptureOne gives us the flexibility to deliver added functionality that will differentiate U.S. Bank and carry our customers into the future."
Stephanie Schmitt

VP, Treasury Management, Product Management

U.S. Bank
"We have been an Epson customer for more than 10 years and we are very pleased with the durability of the (Epson TM-T88) product, its compatibility with our systems, and the overall quality of the printers."
Richard Guariglia

CIO and Director of IS

Sbarro
"We've had good success with the (Epson Mobilink) solution and we're pleased with the service it provides our fans at Angel Stadium. It's been a very positive experience."
Dennis Kuhl

President

Angels Stadium
"Epson kind of rules the world in Canada. The install was all amazingly seamless."
Lawrence Sauder

Manager of Technical Services

The Beer Store
"With Mobilink, we transitioned our associates from putting a sticker on every single item in each store to simply creating a shelf label printed by Epson — which equates to about 13% time savings in the overall product merchandising process."
Chad Richardson

Director of IS

Liquidation World
"Liquor sales and check cashing services are a large part of our business. We plan to use the Epson printer to image checks and ID cards, lowering our overall liability, while speeding up transaction time for our customers."
Glenn Gibson

CIO

Magruder's Supermarkets
"We had a very short timeframe to get the new teller stations up and running. From the beginning, the Epson TM-H6000III printer worked well with our existing teller software application. Our tellers were trained and at ease with the printer features within an hour."
Teri Petrella

VP, Central Ohio Retail Operations Manager

Huntington Bank
"Since we installed the Epson mobile printers, our waitstaff is more readily available and that has absolutely increased sales. Our three-show Saturday nights end up totaling an 8½-hour shift, so battery life was important. This was a big factor in our decision. Ten hours is perfect — we can almost do four shows!"
Wende Curtis

Owner

Comedy Works
"To optimize space, we needed an all-in-one unit that combined a printer and a scanner. We looked at another manufacturer's solution, and Epson's TM-J9100 was designed with better functionality. In addition, we experienced Epson reliability with our existing TM-T88 printers, so we felt even more confident with our choice."
Mike Eaton

Software Developer

WestStar Credit Union
"Now that we're using the Epson TM-J9000 for image capture at our teller stations, we can assure our customers a deposit today is a credit today. We also reduced keystrokes at the teller line by 60%, which now gives our tellers more time to build relationships with customers."
Richard Green

IT Director

MCNB Banks
"We went from a printer and a stand-alone MICR reader to the Epson printer with excellent built-in MICR accuracy. The result is more space at the checkout counter — and overall better performance and reliability throughout our stores."
Conrad Dana

Director IT

The Kitchen Collection
"We selected Epson because they lead the way in cutting-edge printing technology for financial institutions. We are considering check imaging at the point of presentment, and the Epson printer allows us to upgrade to check and ID scanning when we're ready."
Robert H. Spicer

Executive VP and CIO

Chevy Chase Bank
"Epson's Mobilink has increased our efficiencies dramatically. We serve our guests faster, the staff makes better tips, and customers love the new technology. It's like having little POS terminals that you take with you everywhere."
Nelson Head

Owner, Founder and Chairman

Dixie Bones
"Battery life and environmental concerns were significant factors in our decision-making process, and Epson Mobilink printers fit the bill. Our managers can focus their attention on operations rather than administrative tasks, improving the accuracy and quality of our service."
Tal Wall

Sr. VP and Chief Administrative Officer

Freight Handlers, Inc.
"Only Epson integrated digital check imaging into their thermal POS printer. We needed to replace our impact printers and we knew electronic check conversion with imaging was in our future, so Epson's product was a perfect fit for us."
Jennifer Kenneally

VP and Treasurer

Price Chopper
"Color makes a difference. We're seeing different and better coupon redemption rates, and different and better response rates (with the Catalina/Epson full-color inkjet printers)."
Steve Smith

Director of Marketing

Sweetbay Supermarket
"The new solution (Epson TM-H6000II with TransScan) reduces check handling, which saves time, eliminates employee error and reduces fraud. Any time we can make operations better and smoother, the better off we are."
Denelle Martin

New Goods/Special Projects

Goodwill Industries
"Of all our hardware, we have had very few printers (Epson TM-T88III) returned. Even with all of the chocolate, we still don't have to swap printers very often."
Key Jobson

CIO

Rocky Mountain Chocolate Factory

Epson's TM-H6000III with
ProofPlus ID scanner helps
reduce fraud and liability.