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Customer Testimonials See what Epson users are saying about our industry-leading products and solutions.
"Epson has come through on top with this scanner. CaptureOne produced a 7-10% higher throughput than competitive models, mainly because of the practically non-existent MICR misreads and because the scanner initializes immediately – both key factors for saving time and increasing workflow efficiency. Epson’s overall reliability and performance is top-notch, and we want our customers to have the best product out there, period."
Toby Asplin, Strategic Partnership Officer,
First National Bank of Omaha
"Our customers expect only the best technology solutions. The Epson brand offers ultimate reliability – the printers work consistently and seamlessly. Gilbarco is committed to meet the needs of our customers and Epson is an excellent partner to supply our POS and printer technology needs."
Amy Wilson, POS Marketing Manager,
Gilbarco Veeder-Root
"We looked at many vendors, and Epson was the only company able to customize an interface for the legacy NCR system. We rolled out the Epson printers, which sped up our check-out and gave us time to complete development and pilot test our new POS System."
Ed Rennemann, CIO and VP of MIS,
Crate and Barrel
"To deliver an exceptional customer experience, we knew that it was critical to improve the speed of service and efficiency in our stores. Our partnership with Epson allows us to meet these needs. The TM-T88IV is easy to use, and allows our associates to spend more quality time with our customers."
Craig Miller, Senior VP and CIO,
Game Crazy
"Epson's CaptureOne allows us to enhance our remote deposit capture offering and deliver new features our customers have been asking for. With its built-in franker, logo endorsement and batch scanning features, CaptureOne gives us the flexibility to deliver added functionality that will differentiate U.S. Bank and carry our customers into the future."
Stephanie Schmitt, VP, Treasury Management
Product Management, U.S. Bank
"We have been an Epson customer for more than 10 years and we are very pleased with the durability of the (Epson TM-T88) product, its compatibility with our systems, and the overall quality of the printers."
Richard Guariglia, CIO and Director of IS,
Sbarro
"We've had good success with the (Epson Mobilink) solution and we're pleased with the service it provides our fans at Angel Stadium. It's been a very positive experience."
Dennis Kuhl, President,
Angels Stadium
"Over the past three years, Epson's solution has paid for itself many times over, and you can't put a price tag on wow factor."
Ken Donham, Senior Manager of Visual
Merchandising for Virgin Entertainment Group
"Epson kind of rules the world in Canada. The install was all amazingly seamless."
Lawrence Sauder, Manager of Technical Services,
The Beer Store
"With Mobilink, we transitioned our associates from putting a sticker on every single item in each store to simply creating a shelf label printed by Epson — which equates to about 13% time savings in the overall product merchandising process."
Chad Richardson, Director of IS,
Liquidation World
"Liquor sales and check cashing services are a large part of our business. We plan to use the Epson printer to image checks and ID cards, lowering our overall liability, while speeding up transaction time for our customers."
Glenn Gibson, CIO,
Magruder's Supermarkets
"We had a very short timeframe to get the new teller stations up and running. From the beginning, the Epson TM-H6000III printer worked well with our existing teller software application. Our tellers were trained and at ease with the printer features within an hour."
Teri Petrella, VP, Central Ohio Retail Operations
Manager, Huntington
"Since we installed the Epson mobile printers, our waitstaff is more readily available and that has absolutely increased sales. Our three-show Saturday nights end up totaling an 8½-hour shift, so battery life was important. This was a big factor in our decision. Ten hours is perfect — we can almost do four shows!"
Wende Curtis, Owner,
Comedy Works
"To optimize space, we needed an all-in-one unit that combined a printer and a scanner. We looked at another manufacturer's solution, and Epson's TM-J9100 was designed with better functionality. In addition, we experienced Epson reliability with our existing TM-T88 printers, so we felt even more confident with our choice."
Mike Eaton, Software Developer,
WestStar Credit Union
"Now that we're using the Epson TM-J9000 for image capture at our teller stations, we can assure our customers a deposit today is a credit today. We also reduced keystrokes at the teller line by 60%, which now gives our tellers more time to build relationships with customers."
Richard Green, IT Director,
MCNB Banks
"We went from a printer and a stand-alone MICR reader to the Epson printer with excellent built-in MICR accuracy. The result is more space at the checkout counter — and overall better performance and reliability throughout our stores."
Conrad Dana, Director IT,
The Kitchen Collection
"We selected Epson because they lead the way in cutting-edge printing technology for financial institutions. We are considering check imaging at the point of presentment, and the Epson printer allows us to upgrade to check and ID scanning when we're ready."
Robert H. Spicer, Executive VP and CIO,
Chevy Chase Bank
"Epson's Mobilink has increased our efficiencies dramatically. We serve our guests faster, the staff makes better tips, and customers love the new technology. It's like having little POS terminals that you take with you everywhere."
Nelson Head, Owner, Founder and Chairman,
Dixie Bones
"Battery life and environmental concerns were significant factors in our decision-making process, and Epson Mobilink printers fit the bill. Our managers can focus their attention on operations rather than administrative tasks, improving the accuracy and quality of our service."
Tal Wall, Sr. VP and Chief Administrative Officer,
Freight Handlers, Inc.
"Only Epson integrated digital check imaging into their thermal POS printer. We needed to replace our impact printers and we knew electronic check conversion with imaging was in our future, so Epson's product was a perfect fit for us."
Jennifer Kenneally, VP and Treasurer,
Price Chopper
"Color makes a difference. We're seeing different and better coupon redemption rates, and different and better response rates (with the Catalina/Epson full-color inkjet printers)."
Steve Smith, Director of Marketing,
Sweetbay Supermarket
"The new solution (Epson TM-H6000II with TransScan) reduces check handling, which saves time, eliminates employee error and reduces fraud. Any time we can make operations better and smoother, the better off we are."
Denelle Martin, New Goods/Special Projects,
Goodwill Industries
"Of all our hardware, we have had very few printers (Epson TM-T88III) returned. Even with all of the chocolate, we still don't have to swap printers very often."
Key Jobson, CIO,
Rocky Mountain Chocolate Factory
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